Our Shipping Promise 🌍

Our Shipping Promise 🌍

At Matisa, we're all about making your experience smooth and eco-friendly!

Here's the lowdown on our shipping policy:

🚀 Swift Processing: We hustle to process and ship your orders within 1-5 business days. The arrival time? Well, that depends on your local courier. Expect your goodies to land in about a week within the EU and US.

🌿 Eco-Friendly Vibes: We're on a mission to reduce our environmental footprint. That's why we encourage you to opt for our standard shipping—it's a small choice that makes a big difference! 🌱

❓ Got Questions? Reach Out! If you're unsure about the size, color, or fit, hit us up! We'd love to help you make the perfect choice. Let's minimize unnecessary shipping together, for the love of our Planet! 💚

🔄 Not Vibing with Your Product? No Worries: If your item isn't giving you all the feels upon arrival, you've got 30 days to return it for a refund. Easy peasy! * shipping costs are on your charge.

🌍 Global Dispatch: Our products embark on their journey from Ecuador. Quick heads up: you might encounter additional import taxes. Just a heads-up—they're non-refundable.

Your support means the world to us, and so does our beautiful planet! 🌎💖 Thanks for being part of the Matisa family! 🌟